A crash affecting Facebook’s services is preventing users from viewing images on Facebook, Instagram, WhatsApp and Messenger.
In the early afternoon, Facebook said on the developer platform that the source of the problem had been identified and that a fix would be issued shortly.
According to the site specializing in Downdetector.com troubleshooting, the problems began around 9:37 am on the side of Instagram before spreading to the other services of the giant of the web.
“We’re working to get things back to normal as quickly as possible and we apologize for any inconvenience,” the spokesperson said in an emailed statement Wednesday afternoon.
“We’re sorry for the trouble and are working to get things back to normal as quickly as possible,” Instagram tweeted earlier.
Facebook, which has 2.7 billion users on its various platforms, experienced another major failure last March, while its services had been interrupted intermittently for 24 hours.
We’re aware that some people are having trouble uploading or sending images and videos on Instagram. We're sorry for the trouble and are working to get things back to normal as quickly as possible. #instagramdown
— Instagram (@instagram) July 3, 2019
Other smaller outages have also hit the social network and its affiliated services in recent months.